Eastgate Surgery
Eastgate House
28-34 Church Street
Dunstable, Bedfordshire
LU5 4RU

Call: 01582 957 599

Policies, Procedures and Statements

Chaperone Policy

What is a ‘chaperone’? A chaperone is an impartial observer who is present during a physical examination of a patient. A chaperone is there to: Reassure the patient if they...

Confidentiality Statement and Policy

What is confidentiality? Confidentiality refers to the right individuals have to keep their medical records, sensitive details and identifiable information disclosed to healthcare practitioners private. Confidentiality means that all members...

Disability Access Statement

Eastgate Surgery prides ourselves on our diversity and inclusivity, and we are very committed to ensuring that our premises remains accessible for all. Therefore, our practice enable safe access for...

GDPR Policy

Eastgate Surgery conforms with the legal obligations set out in the Data Protection Act (2018) and the EU General Data Protection Regulation (GDPR). The Practice collects and utilises data about...

Infection Control Statement

Eastgate Surgery aims to keep our building clean, tidy and offer a safe environment to both patients and staff. We pride ourselves on our building and endeavour to keep it...

Privacy Notice

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled...

Smoking Ban Policy

Smoking in all enclosed/ indoor public places and workplaces in the United Kingdom (UK) is illegal. Therefore, Eastgate Surgery has a ‘No Smoking’ policy in place in all areas of...

Your Rights and Responsibilities

Patient’s rights Eastgate Surgery are dedicated to providing our patients with outstanding healthcare services.  We have a large, diverse and experienced team who work together in order to meet the...

Zero Tolerance Policy

The NHS operate a Zero Tolerance Policy with regard to violence and abuse. Eastgate Surgery therefore has the right to remove any violent individuals from the patient list with immediate...

Date published: 21st August, 2022
Date last updated: 21st August, 2022